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Shipping Instructions
We are committed to providing our customers with exceptional service, including fast and reliable shipping. Our shipping policy is designed to ensure that your order is processed, shipped and delivered as quickly and safely as possible.
Preparation of watches: takes approximately 1-3 business days.
Delivery time: takes approximately 10-15 business days or 16-20 business days (both shipping options).
Shipping Method: FedEx DHL, EMS, UPS, USPS Others
Please refer to the shipping terms for watches as the shipping policy for other items is the same as that for watches.
1. Shipping details
We send “ready to ship” orders within 24-72 hours of receiving payment confirmation. Once your order is shipped, the estimated delivery time is about 10-15 business days or 16-20 business days, depending on the destination country and customs clearance procedures. Please note that delivery time may vary during peak seasons or force majeure, unforeseen circumstances.
2. Order Tracking
We will provide you with tracking information once your order has been shipped. This will enable you to monitor the progress of your watch delivery.
3. Shipping Methods
We use an international courier service for all deliveries. The courier we choose will depend on the shipping option you choose and the most efficient, safe and fastest method available to reach your destination.
4. Shipping Charges
Free shipping 16-20 business days delivery
Expedited Shipping Paid $20 USD 10-15 business days delivery
5. Packaging
Rest assured that all of our watches are carefully packaged to ensure that you receive your watch in perfect condition. Each watch comes in its own box before being placed in a protective shipping case.
6. Single Orders Containing Multiple Items
If your order contains multiple items, please note that they may be shipped separately from different fulfillment centers. In this case, you will receive tracking information for each item separately.
7. Address accuracy
Please ensure that your shipping address is accurate and complete to avoid any delays or delivery errors. We are not responsible for orders with incorrect or incomplete delivery information.
8. Receiving Time
Please be ready to receive your watch when it is delivered. If no one is available at the specified address during delivery, the courier may leave a delivery notice or redeliver the order.
9. Order Cancellation and Modification
Once an order is placed, it will be processed promptly. Therefore, modifications or cancellations can only be made if the order has not yet been shipped. For assistance, please contact our customer support team immediately.
If you have any questions or concerns about our shipping policies, please contact our customer support team immediately. We are committed to providing you with a pleasant shopping experience and will do our best to assist you in a timely manner.